Returns & Exchanges
At Vital Red Light, we want you to be completely satisfied with your purchase. If you're not perfectly happy with your fashion items, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select your items.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing